A webshop at Merch City releases you of the hassle with selling, packing and shipping merchandise to your fans all over the world.
You get a comprehensive solution with online shop, logistics, operational management and support. We handle customer service, lost packages and freight damage while you concentrate on making music.
Merch City is your one-stop merchandise supplier. We handle the entire process from production to delivery. It’s all about capturing the customers’ attention with captivating images, clear information and ease of use. That is why we have created a platform that provides a clear and simple overview for both buyers and sellers.
You get your own dashboard when your merchandise is online. This lets you quickly get an overview of how much merchandise
you have sold and what is left in the warehouse. You get insights into the individual product groups to gauge your fans interest in particular products.
We want to give your fans the best buying experience! We have optimised our platform to be simple and manageable, allowing the cutsomer to concentrate on buying merchandise without interruption. The shop is designed to ensure that as many visitors as possible are converted to customers. However, we do not lean back! We constantly work on initiatives that can optimise your sales.
Merch City takes care of all customer contact, both before and after purchase. At Merch City, we believe good customer service to be effective marketing, which is the path to a sustained sale. We are always ready on phone, mail and on Facebook to answer customer inquiries.
Be part of Merch City’s international distribution network for record stores. We have an active dialogue with the stores and they have access to a closed part of our platform, where they can buyyour music for special distribution prices. These are set by you. You will, among other things, also be promoted through our monthly record store newsletter.